Privacy Policy
Effective Date: Jan 1, 2024
1. Introduction
This Privacy Policy outlines how we collect, use, and safeguard your information, including non-public, proprietary, and confidential information disclosed to us during the course of our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, and other contact details. Additionally, we may collect non-public, proprietary, and confidential information ("Confidential Information") as defined in our Terms of Service.
3. Confidential Information
From time to time during the Term of this Agreement, we may receive Confidential Information from you. Our obligations regarding the use and protection of Confidential Information are governed by the terms specified in our Terms of Service. We are committed to protecting the confidentiality and security of such information.
4. Exclusions from Confidential Information
Confidential Information does not include any information that:
- (a) Is or becomes generally available to the public other than as a result of our breach of our confidentiality obligations.
- (b) Becomes available to us on a non-confidential basis from a third-party source, provided that such third party is not and was not prohibited from disclosing such Confidential Information.
- (c) Was in our possession prior to your disclosure hereunder.
- (d) Was or is independently developed by us without using any Confidential Information. 5. Use of Confidential Information
We will use Confidential Information solely for the purpose of exercising our rights or performing our obligations under our agreement with you. We will not disclose, use, or permit access to Confidential Information for any other purpose without your express written consent.
6. Disclosure to Subcontractors
We may disclose Confidential Information to subcontractors who need to know such information to allow us to perform our obligations under our agreement with you. In each case, subcontractors are made aware of our confidentiality and non-use obligations.
7. Aggregated Data
By engaging with our services, you acknowledge and agree that all or part of your data, including Confidential Information, may be aggregated, de-identified, and made anonymous for use by us with other clients and/or in other services unrelated to yours (collectively, “Aggregated Data”). Aggregated Data is our sole tract, and we may maintain, use, or dispose of such Aggregated Data in our sole discretion as long as your anonymity is maintained.
8. SMS and Text Messaging
If you provide your phone number and consent to receive SMS text messages from us, we may use your phone number to send you text messages related to our services. This may include conversational messages, informational updates, service notifications, and transactional messages.
SMS Data Collection and Use
When you opt-in to receive SMS messages from us, we collect and store your phone number. This information is used solely for the purpose of communicating with you via text message about our services, including appointment reminders, service updates, appraisal status notifications, and inquiry responses.
SMS Consent and Opt-Out
By providing your phone number and consenting to receive SMS messages, you agree to receive text messages from Pecan Tree, Inc. at the phone number you provided. Your consent to receive SMS messages is not a condition of purchase or use of our services. You may opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. Message and data rates may apply based on your mobile carrier's plan. Message frequency may vary depending on your interactions with our services.
SMS Data Sharing
We will not share your SMS opt-in information with third parties or affiliates for marketing purposes. Your phone number and SMS consent information will only be used by Pecan Tree, Inc. to communicate with you directly about our services. We may share this information with service providers who assist us in sending SMS messages, but only to the extent necessary to provide the messaging service.
For more information about our SMS messaging practices, please see our SMS Terms of Service.
9. Provider API Scopes
The following scopes are used exclusively for creating accounts and logging users in. We do not access or store any additional personal information beyond what is necessary for the intended functionalities.
Google API Scopes
Our services utilize the following public, non-confidential Google API scopes:
- - See your primary Google email address
- - See your personal info, including any personal info you've made publicly available
Discord API Scopes
Our services utilize the following public, non-confidential Discord API scopes:
- - See your primary Discord email and public profile
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our use of Confidential Information, including Google API scopes, please contact us at [email protected].